Yes, that's correct. Learn how to check your Campaign Client and Server versions in this section. Enter the typology Label, then specify the Channel to which the rule should apply. The ‘Test’ activity evaluates JavaScript expressions in order to activate the appropriate transition. Handling legitimate emails in quarantine folder of an admin. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in. Experience League. Experience Cloud Advocates. See moreAug 31, 2023Adobe Campaign manages a list of quarantined addresses for online channels (email, SMS, push notification). Send push notifications. Welcome to Adobe Campaign. 0. Read real-world use cases of Experience Cloud products written by your peers Quarantine therefore allows you to avoid being added to denylist by these providers. To configure a deduplication activity, you must enter a label, the method and the deduplication criteria, as well as the options relating to the result. It should be in the quarantine list even if it is deleted from the profile unless it meets specific cleanup workflow conditions. See the Adobe Campaign Deliverability detailed documentation and contact your Adobe Campaign administrator for assistance. Up next. Find answers to common questions when using Campaign Classic. Topics: Direct Mail. To use the test mode, follow these steps: To activate the test mode, activate the Test toggle, located in the top right corner. Reply. In the Admin Console, click on the Users tab. Adobe Campaign Standard. Learn key steps and best practices to perform a build upgrade. User. 0. 24-07-2017 22:19 PDT Hi I create a test delivery and send message to some contact. Profile, which is automatically installed. Here you can find self-help and learning resources to implement and. As part of the latest Campaign Standard Release 21. Adobe Campaign Classic allows marketers to design cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. If an Adobe Campaign operator loses their password, you can change it. Solved: I am interested in querying the quarantine list for the existence of a given mobile number and haven't been able to find anything in - 383721count (@failureType=1) Soft bounce rate. The operators of the assigned group must have a complete email address in order to receive the notification. For more information on using and configuring brands, refer to the Branding section. There are 3 types of Adobe Campaign modules: Multi-example modules: a unmarried method is run for all instances. Lists tab. You need to create a Snowflake external account to connect your Campaign instance to your Snowflake external database. There are four types of <element> elements in Adobe Campaign: Root <element> : defines the name of the SQL table that matches the schema. Thanks to its tracking functionalities, Adobe Campaign enables you to track the messages sent and check the behavior of recipients: opening, clicks on links, unsubscription, etc. Go to My Profile (hover the arrow on your name at the upper-right corner). Created for: User. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. Hi everyone. Click OK and save the modifications to apply these changes. This comprehensive graphical environment lets you design processes including segmentation, campaign execution, file processing, human participation, etc. count (@failureType=1) Soft bounce rate. Denominator for rate calculation is based on Sent count (Delivered + Bounces). Learn to configure settings to control how reports are viewed and accessed. ). In the Add an API window, select Adobe Campaign. Thanks, -Jon. Creating a campaign. It allows you to view the delivery status for each recipient. Click Save to create the simulation. The XPath language is used in Adobe Campaign to reference an element or attribute belonging to a data schema. Add a description for this list. Adobe Campaign unites your data and gives you the tools to create and customize campaigns that do just that. Packages: packages are XML files that allow you to export and import configurations and sets of data from an Adobe Campaign instance to another one. Search. An email address can be quarantined, for. Experience LeagueManual monitoring. style. Some of them are built-in when installing Campaign, and others can be added manually when needed. After removal, you can contact the recipient. Campaign 23. Level 1 6/27/23 5:58:39 AM. Choose External Account (extAccount). Check and test your message before sending it using Campaign Standard capabilities: preview, email rendering, proofing, etc. Click OK and save the modifications to. @uniqueclicks. Adobe Campaign manages a list of quarantined addresses. For more on this, refer to Creating an offer environment. 1[. Click the Send a test button. Select the conflict you want to resolve in the list. How does Adobe Campaign qualify and manage quarantine addresses? Adobe Campaign manages a list of quarantined addresses. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Addresses are automatically removed from quarantine when they're delivered to, e. Read out these sections to learn more about Deliverability: Deliverability management in. In Adobe Campaign Classic, quarantined addresses refer to email addresses that have been flagged as potentially problematic, such as addresses that have bounced or generated a lot of unsubscribe requests. Easily implement splits, triggered interactions, pauses, and weightings, and design all your email, mobile, and offline marketing. You can enter the label and wait time using the editor, as in the example below: Adobe Campaign manages a list of quarantined addresses. Every new build comes with a status which is materialized by a color. Adobe Campaign Email Open. For more on this, see this section. Double : Ignored : 10 : The address of the recipient was already in this. Discover Campaign hosting models. The available fields correspond to the standard fields in the profiles of the delivery recipients (nms:recipient table): name, first name, email, etc. With our campaign management tools, take full control of your marketing initiatives by easily segmenting audiences and orchestrating cross-channel marketing campaigns using a drag-and-drop visual workflow canvas. You can locate it here Search for the email address or the mobile number and you will be able to understand why the address is in quarantine. 0/20. Yes, that's correct. Click Add User. Experience League. Application Settings. What do the different quarantine error reasons mean? Here are 10 possible reasons: not defined, user unknown, invalid domain, address on denylist, refused, error. On October 3rd both Google and Yahoo jointly announced planned changes via their blogs. An email address or a phone number can be quarantined, for example, when the mailbox is full or if the address does not exist. 21-02-2022 01:07 PST. Learn about functional integrations available between Adobe Campaign and Adobe Experience Cloud solutions and core services. Click Create to start configuring your organizational unit. Mobile Core, which is automatically installed. Select OAuth as the authentication type. Measure the impact of your campaigns by. Subsets tab > select 'Add a filtering condition' radio button > Edit >. Under the Automatic reply sent to the MO category, click Create element to start configuring your automatic reply. Creating a typology. Some of the benefits are it speeds up the deliveries, reduces the SMS sending cost, avoids being added to denylist. Track the behavior of the message recipients by using session and permanent cookies to retrieve tracking information (clicked URLs, mirror pages, opened messages…). Experience League. Upgrade to the latest build. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Create the landing page based on the desired template. Advertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Cloud Extensibility Experience Cloud. email that may have been delivered in a campaign with the same or similar malicious attachments. @softBounces/@sent. Improve email deliverability by adjusting email sends in real time based on feedback from ISPs, and ramp up quickly on email scale with our IP warming services and expertise. Learn. Hi , Blacklist / Opt-out / Denylist: If a recipient unsubscribe from a channel, then he wont be quarantine, instead It will be considered as - 568669To add a DMARC record for a subdomain, follow these steps: From the subdomains list, click the ellipsis button next to the desired subdomain and select Subdomain details. Co-establishing, managing, financially and emotionally sustaining a strong and empowering collective that has become an. You can deactivate one or the other, but not both. Adobe Campaign provides the Federated Data Access (FDA) option in order to process information stored in one or more external databases: you can access external data without changing the structure of Adobe Campaign data. In Adobe Campaign Classic, when a recipient opts out of receiving email communications, their profile will typically be marked as unsubscribed or "do not mail" and will be removed from the active recipient list. 3 - September 2021, t he Quarantine vs Denylist section has been updated with further clarification. Select the Filtering rule type, then specify the desired channel. Here, we’ll walk you through Campaign basics like email creation, reporting, and campaign management. When a message (email, SMS, push notification) cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign platform and qualified to. To add a user to your instance, you must first create it in the Admin Console before managing it in Adobe Campaign Standard. Learn about functional integrations available between Adobe Campaign and Adobe Experience Cloud solutions and core services. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in the repositoryMaybe it is an issue in the configuration of Adobe I am working with as even after applying those rules I - 262908. Adobe Campaign unites your data and gives you the tools to create and customise campaigns that do just that. My confusion still remains. Hi J-Serge, Thats a great help! Thanks I have a small concern, Can we exclude the quarantined data from the query, so that we can re target the address in the quarantine. Right-click the newly created plan and select Properties…. Resolve a conflict. Substitution profiles must be added once the message preparation has been successful (see this section ). Level 4. From the Adobe Campaign home page, select the Programs & Campaigns card and access a program or sub-program. Once. MX servers What is an MX server? A mail exchanger record (MX record) is a type of resource record in the Domain Name System (DNS) that specifies a mail server responsible for accepting email messages on behalf of a domain. This section gives some details on the built-in tables of the Adobe Campaign data model and their interaction. Click Save. Paid hours required for additional Affiliated brands of. Click the Properties button. Last update: 2023-08-31. In any case, the quarantine procedure complies with specific. Correct answer by. 67. User. 1 and earlier version: Windows and Linux: Solution Adobe categorizes these updates with the following priority rating and recommends users update their installation to the newest version: Product Updated version Platform Priority rating Availability;Adobe Campaign Use Cases. 2 Release notes are live. Returns a result identical to the data entered in the second Value column. xml file:Developer. Message Center initial delivery or if a delivery has 'exclude qu. Improve email deliverability by adjusting email sends in real time based on feedback from ISPs, and ramp up quickly on email scale with our IP warming services and expertise. The feedback loop mailbox is used as a bounce mailbox and a rule is defined to detect these messages. and pushed in quarantine after the first loop into the system. 2 - Fall/Winter 2023. The address was added to the denylist at the time of sending. Experience LeagueAt the date and time defined in the workflow scheduler (refer to The scheduler ), the workflow engine starts the database cleanup process. Am I correct? Read real-world use cases of Experience Cloud products written by your peers to gain points, level up, and earn exciting badges like the new Accelerate your Campaign learning with the Adobe Campaign Mentorship Program 2023!. In any case, the quarantine procedure complies with specific. To do this, select the recipient profile and click the <strong> [!UICONTROL Deliveries]</strong> tab. The main steps to create a typology rule are as follows: Access the Administration / Channels / Typologies / Typology rules menu, then click Create. You should just ensure that what you send is really relevant and that the addresses are working. Unique clicks is calculated using ThetaSketch concepts. For example, to select all the persons who are named Isabel Garcia, you can write this code: <condition boolOperator="AND" expr="@firstName='Isabel'"/> <condition expr="@lastName='Garcia'"/>. For more on the Email Designer interface, see this section. Hi Raaghu, Yes, use update activity with: Dimension to update: Address (nms) Operation type: delete But please note that normally, new mailboxes full are considered as soft bounces during 5 days (by default) of a delivery sending attempts, then considered as hard bounces. Experience League. For every number there is one meaning and only deliverability team of adobe can give you the details. Technical name. Add a String property to the node named email. Select a zone from the Authorized connection zone drop-down list. In the last wizard screen, edit your new ‘srcSchema’ to restrict access to all password fields:Basically we have moved some recipients into this folder that we wish to delete and as per some Adobe instructions I found then to delete these recipients we should purge the folder, I want to do this in a script in a workflow using: nms. The template may contain a full or partial configuration of the marketing activity. This screen displays the group (s) to which the selected profile belongs. appendVisitorIDsTo” Adobe Campaign Standard: How to prevent workflows from inserting blank org units; The page to be deleted is hidden but remains in. This cooperation is based on a shared workspace known as the list of campaign packages, where. In Adobe Campaign Classic, quarantined addresses refer to email addresses that have been flagged as potentially problematic, such as addresses that have bounced or generated a lot of unsubscribe requests. For more on this, refer to Creating a query. The email addresses of the recipients who reported the message as spam will be added to the quarantine list. Guide #8 - Blocking unnecessary Adobe Background processes(PS/DC) - Thanks u/Verix-For Photoshop. exe. To access these rules, click the Adobe logo, at the top-left, then select Administration > Channels > Email > Email processing rules and select Bounce mails. The address was added to the denylist at the time of sending. Experience League. XL spacing, two up, grid-width-12, xxxl gap. Adobe Campaign Classic allows marketers to design cross-channel customer experiences and provides an environment for visual campaign. Meet our top Experience League Advisors. Threat Response Email Quarantine THE PROBLEM Documents are a common, yet critical element in everyday business, but that also means that documents are a potential. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; AA: Items assigned to adobe_mc parameter of “visitor. Export a campaign. When deleting an email address or a domain from the suppression list, Adobe Journey Optimizer can start again delivering to this address or domain. The Audit Trail logs and list operator actions, such as creation, modification, and deletion for workflows, options, and source schema. Within filtering conditions, you need to link two values together using an operator. Learn to configure settings to control how reports are viewed and accessed. I've been troubleshooting an issue I'm having with legitimate emails being sent to quarantine due to being marked as spam or phish. Control address : Ignored : 127 : The recipient's address is part of the control group. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. Documentation. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. What is the difference between opting out and unsubscribing then? Addresses are sent to quarantine after they unsubscribe and similarly profiles are put on denylist after they opt-out. It operates the same way as an approval activity, but no response is expected in this case. Connect delivery to the complement transition of Split activity. Refer "Removing a - 601821. Wait. Each table is represented by summary numbers and charts. Developer. giubenn. ; Pressure rules which let you control marketing fatigue. Courses Recommended courses Tutorials Certification Events Instructor-led training Browse content library View all learning options. By default the typologies contain the rules to exclude Quarantined and Blacklisted addressed. background. Adobe Experience. Courses Tutorials Certification Events Instructor-led training View all learning optionsRead real-world use cases of Experience Cloud products written by your peersRemoving an email address from quarantine is a sensitive operation and can affect your IP reputation and deliverability rates. In the Label field, enter the name of the script, i. Quarantine. Some of the benefits are it speeds up the deliveries, reduces the SMS sending cost, avoids being added to denylist. Since the new OAuth Server-to-Server credential uses the same credentials as the old Service Account (JWT) credential, most of the fields will already be. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. These specific typologies can be linked to a delivery when the target is selected: in the delivery wizard, click the To link, then click the Exclusions tab. These changes are designed to keep their users safer and provide a better email experience by enforcing some common industry best practices as new requirements starting in February 2024. Adobe Campaign. Go to the Access rights tab and click the Edit access parameters… link. Campaign Client console and Campaign application server must run on the same product version. Steps in Microsoft Azure Portal: Leave the Admin Console window open for reference, and open Microsoft Azure Portal in a separate browser. Created for: Experienced. Control address : Ignored : 127 : The recipient's address is part of the control group. 22-09-2021 02:50 PDT. Drag and drop a Deduplication activity into your workflow. To do this, make the following changes to the config-<instance>. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. This status is used for importing data from external lists and external systems into the Adobe Campaign Quarantine list. Adobe Campaign is the Adobe Experience Cloud solution for cross-channel campaign management. Adobe Campaign manages a list of quarantined addresses. Structure <element> : defines a group of <element> or <attribute> elements. ). It is intended for Adobe Consultants, Adobe Partners, and other experienced implementation specialists. To do this, you need to create the schema of the table and update the database structure to generate the corresponding table. 2 (build 8795). Questions. Click Adobe Campaign > Resources > Templates > Import Templates. Choose the Policy Type that the recipient server should follow when. You will then access the landing page dashboard. Records that do not match should be rejected. To learn more about Delivery failures in Adobe Campaign Classic, refer to this page. The recipient profiles must contain at least their names and postal addresses. In any case, the quarantine procedure complies with specific rules described in this section. Meet our community of customer advocates. To set up arbitration between campaigns using Adobe Campaign, start by creating campaign typologies and defining linked typology rules ( Pressure rules). Configuring Report Settings in Adobe Campaign Classic. The SMS types come from SMS templates defined in the Resources > Templates > Delivery templates menu. For more on this, refer to Pressure rules. Get started with message tracking. Password lost by a Campaign operator. The address was added to the denylist at the time of sending. This user guide contains videos and tutorials on the many features and capabilities of Adobe. For example, a profile whose email address is quarantined can be targeted via phone number also if they update their profile and. Double : Ignored : 10 : The address of the recipient was already in this. Send push notifications. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. This allows you to receive reports on your delivery on a monthly basis although the SMS is sent every day. Enter the general parameters of the landing page (label, description, etc. Click the Add button. Last update: 2023-09-22 Topics: Overview Created for: Beginner User Admin Developer Understand how Adobe Campaign Classic fits into the Adobe Digital Experience. Make sure recipient profiles contain at least an email address. It is possible to collect additional data to be forwarded and processed throughout the. Enter the data linked to the address in the matching fields from the Recipient tab. 0. . We will send a delivery to several people to highlight the difference between people and recipients while detailing the calculation method for the following indicators: Clicks. Customer data management. giubenn. I am trying to create a pre-defined filter to remove Blacklist and Quarantined email addresses prior to them being removed in the delivery analysis. ClearFolder (<recipient folderId="869848332" />); where 869848332 is the folder id of the folder I. Upgrade to the latest build. Denylist versus quarantine. Creating an offer environment by targeting dimension. processed: the event was processed and the message was sent successfully. Design and send personalized push notifications on mobiles. Email marketing. Both of the following options let you keep recipients that are on denylist and addresses in quarantine. Enter the typology Label, then specify the Channel to which the rule should apply. - 394877. In the Scope tab, specify the deliveries you. 5. Now viewing. email. Find answers to common questions when using Campaign Classic. This workflow retrieves data required. Regards, VipulAdvertising Cloud Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Experience Cloud Experience Manager Sites & More Experience Platform I/O Cloud Extensibility Journey Optimizer Target Creative Cloud Document Cloud Commerce Marketo Engage WorkfrontThe Adobe Campaign application server was designed for openness and easy integration with increasingly diverse and complex company information systems. Sign In. Breakdown of opens, clicks and transactions by time period. Find answers to common questions when using Campaign Classic. Enrichment in Adobe Campaign Classic Workflows | Adobe Digital Learning Services. Learn how to optimize your deliverability with quarantine management. This identifier is usually unique to a specific Adobe Campaign instance. @uniqueclicks. style. For example, to sort the last. Adobe Campaign also provides an email alerting system to keep track of delivery successes or failures, as well as quarantine management capabilities. Deliverability. Adobe Campaign Community Lens 8th edition is out! Read More. Beginning in February 2024 Gmail and Yahoo will begin requiring DKIM and DMARC for users that send over 5,000 emails a day to achieve delivery. This window lets you enter all the information required to create the email message headers. Administration > Campaign management > Non-deliverables management > Non-deliverables and addresses. ). These addresses are generally temporarily suspended from receiving any further emails but can b. Access to the installation folder in which the console is installed should be limited to the intended user. Check out here for more details: Quarantine. Once analysis is complete, click Confirm delivery to launch the delivery of messages to the targeted recipients. We want this workflow to occur in real time, whereby when the record is created in the quarantine list, it is. Enrichment in Adobe Campaign Classic Workflows | Adobe Digital Learning Services. To create a new Group type list, apply the following steps: Click the Create button and select New list. This integration between Adobe Campaign Standard and Adobe Analytics will allow you to: Share your KPI (Key Performance Indicator) data from Adobe Campaign Standard to Adobe Analytics. User. Once done, you must validate the email by launching the analysis. XL spacing, two up, grid-width-12, xxxl gap. To create a new operator and grant permissions, follow the steps below: Click the New button located above the list of operators, and enter the details of the new operator. Adobe Campaign manages a list of quarantined addresses. Message Center initial delivery or if a delivery has 'exclude quarantine' unchecked. @status EQUALS TO Quarantine. Change the label of the existing workflow or click Add to create a new one (for more on this, refer to this section ). Link that defines an action: define an action when an element in the landing page is clicked. Experience League CommunityExperience League CommunityExperience League CommunityThe Operation type field lets you choose the process to be carried out on the data in the database: Insert or update: add data or update it if it has already been added. In addition to Adobe Campaign Release Notes, this page lists all the new updates in Adobe Campaign Standard documentation. Distinct clicks for the population reached. This can be data belonging to the filtering dimension or data stored in linked tables. If the problem persists, contact the commercial or deliverability services, or Adobe Campaign support. Hi, Please navigate to Administration > Campaign management > Non-deliverables management > Non-deliverables and addresses Search the email ID and change its status from 'Quarantine' to 'Valid'. Regularly update your customer database to maintain good quarantine management processes. This elements must include the “@type=link” attribute. If we are updating emails into quarantine addresses , it shows - 245682 - 2. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. Select the Resource type on which the. Enhancing the customer experience means understanding customers, anticipating their next move, and delivering personalized experiences at the right moment. We recommend that the operator changes their password when they first reconnect. Implementing a simple feedback loop in Adobe Campaign uses the bounce message functionality. The keys will then be automatically downloaded with a default expiry date of 365 days. 0/20. Single send emails are standard emails, sent once. Select the campaign from the drop-down list of the Folder. Thanks to these integrations, Adobe Campaign can recover data on visitor behavior for one or more sites following a marketing campaign, and (after analysis) run re-marketing campaigns with a view to converting. In comparison, both Adobe Campaign Classic and AJO are well-suited to address B2C-focused use cases. {"payload":{"allShortcutsEnabled":false,"fileTree":{"docs/reference/adobe/experience/campaign":{"items":[{"name":"orchestration","path":"docs/reference/adobe. Understand quarantine management in Adobe Campaign. Recipients whose address is quarantined are excluded by default during delivery analysis, and will not be targeted. Learn how to download and install the Adobe Campaign Client console, create and manage your connections to multiple environments, and to verify access to the Adobe Campaign Client console. Select a zone from the Authorized connection zone drop-down list. Experience LeagueThe Audit Trail logs and list operator actions, such as creation, modification, and deletion for workflows, options, and source schema. Double : Ignored : 10 : The address of the recipient was already in this. Adobe Campaign Classic: 20. Right-click an operator. Learn. deliveryId %>. Filtering rules can be linked to other types of rules (control, pressure, etc. 08/21/2017. Work with Campaign and Experience Cloud Triggers. To sort the result set, specify the orderBy clause as an XML element with the sortDesc attribute. Log in to your Adobe Sign account. For more on typology rules, refer to. Community home Advertising Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Experience Cloud Experience Manager Sites & More Experience Platform Journey Optimizer Target Real-Time Customer Data Platform Workfront Creative Cloud Document Cloud Commerce Marketo Engage Identifying quarantined addresses. For example, the following detections are always quarantined: Malware detections by anti-malware policies and Safe Attachments policies, including Built-in protection for Safe Attachments. Select the operator whom you want to link a security zone to, and click the Edit tab. Here, the reconciliation key is the account number: Then configure the Delivery: it is created based on a template, and the recipients are specified by the inbound transition. Customer data. Some internet access providers automatically. We want this workflow to occur in real time, whereby when the record is created in the quarantine list, it is. Add a description for this list. Solved: Hi, The delivery rate is very low, for the reason being email addresses are quarantined. Choose the keyword that will trigger this. Decision management. This sample will help you understanding the difference between a person/a people and a recipient in Adobe Campaign. 25-07-2017 03:38 PDT. For the value, specify the email address that you want to use. Adobe Campaign Classic is compatible with all the systems and tools listed in the Compatibility matrix. But please note that normally, new mailboxes full are considered as soft bounces during 5 days (by default) of a delivery sending attempts, then considered as hard bounces. Once expired, you will need to create a new key pair and update the integration in the. No, this is not possible. For more on this, refer to Creating and using. * Quarantine table (addressStatus) are containing the list of all bounces addresses. Enter the general properties of the SMS. @softBounces/@sent. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist. ) in typologies, or grouped in a dedicated Filtering typology. An email address can be quarantined, for example, when the mailbox is full or if the address does not exist.